Call Center Operator

Description

Job Summary: Join AeC and provide customer support via phone, email, chat, WhatsApp, and voice channels—delivering quick solutions and guiding customers. Key Highlights: 1. Growth opportunities and an environment that values happiness and well-being 2. Career development plan: eligibility for promotion starting from the third month 3. No prior experience required; entry-level positions available for all shifts **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development Plan at AeC**: Your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us—whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions, deliver quick solutions to customers, and guide them step-by-step to resolve issues. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Entry-level positions also available. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or inbound customer service agent, sales representative, interaction expert, or operator is considered a plus. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site