Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to address customer inquiries and provide quick solutions, guiding them step-by-step through problem resolution. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan: eligibility for promotion starting from the 3rd month 3. A company that embraces diversity and welcomes first-time job seekers **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Provide phone support to address customer inquiries and deliver prompt solutions, guiding them step-by-step through issue resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also open to first-time job seekers. Prior experience is not required; however, it is advantageous if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, or similar roles. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Full-time CLT Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site