TELEMARKETING OPERATOR - MONITORING

Description

Job Summary: Monitoring Agent focused on telephone support, recording information regarding theft/robbery, data registration, and tracking alert management. Key Highlights: 1. Customer telephone support 2. Tracking alert management 3. Professional development with free courses We currently have an opening for the position of Monitoring Agent at a company whose purpose is to deliver high-quality, 24/7, 365-day-a-year customer service, serving as the best partner for our clients’ contact centers. Your responsibilities will include: * Customer telephone support; * Recording and handling information related to theft and robbery; * Data registration and system updates; * Tracking alert management. **Work Schedule: Rotating 6x1 shift from 12:40 PM to 7:00 PM** Requirements: Mandatory requirements: * Completed high school education; * Experience in telephone support. Desirable requirements: * Strong communication skills; * Attention to detail; * Commitment and responsibility. Benefits: * Salary: R$1860,42 * Meal Allowance: R$15.75 per day (Flash Card – unrestricted use) * Transportation Benefit or Fuel Allowance * AMIL Health Insurance – no payroll deduction * AMIL Dental Insurance – co-payment required * Relaxation area for breaks throughout the day * Engagement and Development Platform: + Access to free courses for professional development + Performance and platform participation rewards **Selection Process Steps:** * Application * Profile screening * HR interview * Leadership interview * Job offer * Admission medical and psychological examination * Onboarding To learn more about us, please visit: www.veloxcontactcenter.com.br