Job Summary: NewChase Group is seeking a Maintenance Mechanic to ensure the operationality and safety of equipment and vehicles, performing mechanical services with excellence and achieving targets. Key Highlights: 1. Ensure operationality and safety of vehicles and equipment 2. Deliver excellent customer service and mechanical inspection services 3. Work within a multi-brand group with over 30 years in the market We are a multi-brand group operating in the sale of new and used vehicles, accessories, vehicle financing (consortiums), fleet management, insurance, after-sales services through our network of dealerships, as well as vehicle leasing (mobility). We are looking for a **Maintenance Mechanic** to ensure the operationality and safety of the Group’s equipment and vehicles. Provide excellent customer service, perform operational mechanical inspection services on automotive vehicles by analyzing all vehicle systems, consulting manufacturer manuals, diagnostic devices, and tools provided by the company, and conclude the process with service billing—thus monitoring and achieving individual and collective targets set by management and supervision, ensuring excellent service delivery aligned with company and manufacturer standards. If you are agile, delight customers, and value excellence in results, join our ***team***! ***We are NewChase Group—and we grow together!*** **Responsibilities and Duties** * Support customer service and service sales by reviewing customer history in the system and conducting consultative interviews, aiming to maximize sales opportunities and deliver excellent service. * Perform preventive and corrective mechanical services, including replacement of parts subject to wear, adhering to each brand’s maintenance schedule, using appropriate tools and equipment to ensure necessary maintenance and proper vehicle operation. * Conduct thorough inspections to identify irregularities, leaks, looseness, or other signs of wear on vehicles, and perform functional tests after repairs or maintenance to verify the effectiveness of interventions. * Execute service sales processes, use the manufacturer’s standard checklist, verify customer registration data, prepare estimates for recommended preventive/corrective services, obtain customer signature on authorization, generate Service Orders via the system, stamp the owner’s manual, and provide the customer satisfaction survey for completion—these actions ensure correct procedural flow within the department. * Support tracking of open Service Orders by consulting the corporate system to finalize the vehicle process. * Attend in-person and web-based manufacturer training courses according to the training schedule issued by the Human Resources Directorate, ensuring certification and maintaining the manufacturer-defined performance index. * Keep senior management and supervision informed about work progress under your responsibility, seeking solutions to encountered issues to enable effective activity oversight by management. * Perform other tasks delegated by the area manager. * Respect the needs, integrity, expectations, and privacy of our customers, colleagues, third parties, suppliers, communities, institutions, and government bodies, ensuring compliance with the Group’s Code of Ethics. **Requirements and Qualifications** **If you:** * Have completed high school; * Hold a National Driver’s License — Category B; * Possess a Technical Diploma in Automotive Maintenance; * Have knowledge of automotive mechanics, electro-electronics, and bodywork. *The \#NewChaseGroup is where you belong!* **Additional Information** **What we offer:** * Competitive salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Life insurance; * WellHub (formerly Gympass) — extended to up to 3 dependents; * Free telemedicine — extended to spouse, children; * Free psychological support — extended to spouse, children; * Discounts on undergraduate, postgraduate, MBA, and fully online English courses; * Corporate University; * Recognition program for tenure; * Maternity care program. **WE ARE NEWCHASE GROUP AND WE GROW TOGETHER** We are a national mobility group recognized in the automotive market, with over 30 years of service excellence and continuous growth. Our journey began in 1991 in Vitória da Conquista/BA, and today we operate across 8 Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our business operations, currently operating more than 40 stores across Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Used Vehicles brands. Additionally, we operate the Customer Retention Center—the unit responsible for the Group’s entire digital strategy and monitoring. Learn more about our journey on our official website: https://www.gruponewchase.com.br/. **HERE AT THE GROUP YOU’LL FIND:** * A welcoming and diverse environment; * Continuous professional and personal development; * Professional development programs. **JOIN US IN THIS JOURNEY!** NewChase Group stands out for its constant pursuit of innovation and humanization, focusing all efforts on a single purpose: “Offering and delivering the best results in excellence to our customers, employees, and partners—recognized for our \#SpeedandQuality DNA.” We are market leaders across all manufacturers we represent!
João Silva
Indeed · HR
João Silva
Indeed · HR
