Where there is **growth**, Vale is present.**SENIOR INFORMATION TECHNOLOGY ANALYST****Attention: You must attach your resume at the time of registration.** **Want to learn more about this opportunity?****CD Number (Available Position): 1100782****Number of Openings: 01****Education:** **Bachelor’s degree completed in Information Technology, Computer Science, Computer Engineering, or related fields.****Location: Nova Lima, Minas Gerais, Brazil****Working Hours: Monday to Friday, daytime shift.****Contract Type: Indefinite-term contract****Registration Period: May 19, 2026 to May 26, 2026****Required Qualifications:* * Experience in one or more mining areas below: o Drilling and blasting; o Mine planning and operations; o Fleet and telematics management; * Solid experience in the technology field; * Advanced English proficiency; * Ability to work effectively in a team. **Desired Qualifications:* * Experience with autonomous mine systems; * Knowledge of ITIL service management; * Knowledge of project management / agile methodologies; * Experience working with large-scale mining companies; * Postgraduate degree in fields related to this position; **Responsibilities and Activities:* * Manage end-to-end delivery of application services governed by service-level agreements (SLAs), including: planning, monitoring, and approving third-party contracted services; * Audit services and information provided by third parties; * Monitor contracted service levels to meet end-user needs; * Evaluate, calculate, and submit penalties for deviations from contracted services; * Evaluate solutions and strategies proposed by third parties to resolve issues or improve operational efficiency. * Prepare RFPs (Requests for Proposal), negotiate, and manage IT vendor contracts. * Lead initiatives aimed at improving application availability and response time through analysis of data provided by third parties. * Ensure identification of application failure points and guide their resolution, guaranteeing availability and performance. * Ensure all changes comply with change management principles, authorizing the promotion of project-area services into the production environment. * Implement processes to manage day-to-day application service delivery by analyzing industry best practices and negotiating with involved third parties. * Consolidate and validate policies, standards, and guidelines related to production systems. * Proactively identify and resolve problems to ensure high-quality service delivery. * Collaborate with outsourcers to manage the application and system lifecycle, maximizing utilization, optimizing costs, ensuring support, and aligning with IT architecture. * Enhance the IT application environment by implementing measures to protect against unauthorized logical access and similar threats, based on analysis of third-party reports and tools deployed for this purpose. **A few benefits Vale offers you*** **Private Pension Plan:** security for a tranquil future, with financial assurance for retirement. * **PLR** \- Profit and Results Sharing Program: recognition of everyone's efforts through participation in company profits. * **Medical and Hospital Assistance, Dental Care:** comprehensive health care for employees and dependents, prioritizing health and quality of life; * **Daycare Reimbursement or Babysitter Allowance:** support to balance returning to work with the arrival of a child \- up to age 6 of dependents; * **PASA** \- Health Plans for family members or for the employee themselves upon retirement or termination; * **Meal Voucher:** financial support for grocery purchases; * **Food Voucher or On-site Meals:** benefit designed to simplify daily routines and promote healthy eating habits; * **Apoiar \- Employee and Dependent Assistance Program:** specialized emotional and social support for employees and their families; * **Christmas Gift Card for Dependents:** a gesture of affection at year-end \- for dependents up to age 10; * **Chartered Transportation or Transportation Voucher:** guaranteed daily commute for our employees to the workplace; * **Passenger Train Tickets** on the Vitória-Minas Railway (EFVM) and/or Carajás Railway (EFC), intended for personal use, providing an additional logistical option for employee travel; * Physical Activity Incentive \- Wellhub: promotion of physical health and well-being through fitness programs; * **Well-being Program:** holistic care to improve employees’ quality of life; * **Advantage Club:** exclusive discounts and benefits for purchases at partner establishments. And more ... **Our Cultural Transformation:** Vale is a mining company accelerating the transition toward a more sustainable world, placing safety at the center of everything it does and working to build solutions to humanity’s challenges \- transforming the future today. We learn together and remain committed to our cultural transformation to generate value and positive impact with people, through our activities. Advancing every day, we feel prepared to cultivate strong relationships and maintain open dialogue with society. \#join**Vale** **Learn more about our purpose:**https://www.youtube.com/watch?v\=MUpLjGKLmSc https://www.vale.com/pt/home **What is it like to work at Vale?** At Vale, we contribute to shaping futures — of mining, of the planet, and yours. We offer opportunities across diverse areas and professional goals. Here, our talents collectively build a collaborative and inclusive environment that values individuals for who they are: their uniqueness, leadership, and commitment. At Vale, we learn together. We believe in the richness of everyday experiences and knowledge sharing among talents. Here, every moment can and should be a learning opportunity. At Vale, we also grow together. We establish solid, mutually beneficial relationships with our employees and society. Thus, we demonstrate our commitment to a positive legacy, consistent results, and building mining with more innovative and sustainable processes: the mining of the future. **Where there is a future, Vale is present.** Curious to learn more about Vale? Visit www.vale.com Also explore our Diversity Policy ***Vale does not charge any fees at any stage of its selection processes.*** **All applications must be submitted exclusively via** ***our website*** ***or through job postings on Vale’s LinkedIn profile******.****Note: If you have previously applied for this position, the application submission button will not be available. Should you be selected in the selection process, we will contact you to inform you of your application result.*
João Silva
Indeed · HR
João Silva
Indeed · HR
