BACK OFFICE ANALYST - Downtown

Description

Job Summary: A professional responsible for preparing reports, organizing and analyzing data, building dashboards, monitoring KPIs, and supporting management with strategic information, identifying inconsistencies and improvement opportunities. Key Highlights: 1. Preparation and analysis of operational and managerial reports 2. Responsibility for data management and dashboard development 3. Strategic and analytical support to the department Recruitment and selection consultancy seeks a Back Office Analyst in Belo Horizonte (Downtown). Matos Consultoria RH specializes in human resources and talent management, offering consulting services to companies aiming to enhance their people management practices. **Responsibilities:** Prepare and update operational and managerial reports. Organize, process, and analyze databases. Build and maintain dashboards in Excel and Power BI. Monitor departmental CX performance indicators (KPIs). Support team management with strategic information. Identify data inconsistencies and improvement opportunities. Provide administrative and analytical support for departmental routines. Previous experience as a Support Analyst, Administrative Assistant, Process Coordinator, or Process Analyst may indicate alignment with some activities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: R$4,000.00 * Meal Allowance * Food Voucher * Transportation Voucher * Medical Insurance * Dental Insurance * Pharmacy Benefit * Life Insurance * Banked Hours * SESC Benefit * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Permanent - On-site. * Duration: Full-time * Working Hours: Business hours.