Job Summary: Responsible for supporting collection activities, managing receivables, contacting customers, and updating financial information to reduce delinquency. Key Highlights: 1. Supports the company's collection activities 2. Conducts customer collections through various channels 3. Negotiates payment deadlines and conditions **General Description:** Responsible for supporting the company's collection activities by managing receivables, contacting customers, and updating financial information, aiming to reduce delinquency and ensure consistent cash inflow. **Main Responsibilities:** * Conduct customer collections via telephone, e\-mail, and/or other channels; * Record payments and clear paid invoices and receivables in the system; * Issue and update bank payment slips; * Monitor and manage the portfolio of delinquent customers; * Negotiate payment deadlines and conditions according to company guidelines; * Update customers' registration and financial data; * Record collection activities and agreements reached in the system; * Support reconciliation of receipts; * Escalate critical cases for senior review; * Maintain organization of departmental documents and reports.
João Silva
Indeed · HR
João Silva
Indeed · HR
