Telephone Operator

Description

Job Summary: We are seeking a professional for telephone support, with a focus on courtesy, organization, and agility in reporting system failures. Key Highlights: 1. Telephone support focused on courtesy and empathy. 2. Organization and updating of contact lists. 3. Prompt reporting of system and infrastructure failures. **Job Description:** ---------------------- Convey courtesy, friendliness, empathy, and professionalism during customer interactions; Proficiency in using telephone equipment and systems; Organize and maintain up-to-date contact lists in systems and spreadsheets; Promptly report failures in telephone systems, equipment, or infrastructure. **Mandatory Requirements:** ------------------------------ Completed high school education; Strong verbal and written communication skills; Basic computer knowledge; Experience in telephone support. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- INDIFFERENT **Benefits:** --------------- Meal voucher Transportation voucher Attendance bonus Salary advance Pharmacy benefit plan Dental plan **Work Location:** ---------------------- Quilombo \- SC **Working Hours:** ------------------------ Flexible schedule availability. **Additional Information:** --------------------------- Availability to work for 30 days covering vacation periods.