Customer Service Agent

Description

Job Summary: A professional responsible for customer service, marketing of products and services, document control, updating member registration data, and member prospecting, with a focus on negotiation and retention. Key Highlights: 1. Member service and prospecting 2. Marketing and negotiation of products/services 3. Opportunity for development and learning **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. **Experience Level:** Professional **Employment Type:** Permanent – CLT* Provide service to members; * Market the cooperative's products and services; * Verify, control, and file documents; * Update members' registration data; * Conduct prospecting visits to members; and * Possess negotiation and member retention skills. **Requirements:** If you are a dedicated professional committed to your own development and enjoy communicating and performing operational and administrative tasks, you may be exactly who we are looking for. **Education:** Completed or currently pursuing a Bachelor's degree in Business Administration, Accounting, Economics, or related fields. **Desired Competencies:** * Strong communication and interpersonal skills; * Organizational ability and attention to detail; * Focus, responsibility, and commitment; * Proactivity and willingness to learn. **Holding CPA certification and experience in Credit Cooperatives will be considered an advantage!** **Benefits:** 13th-month meal voucher, Annual bonus, Childcare allowance, Education allowance, Regular training programs, Workplace gymnastics, CPA certification incentive, Career development plan, Health insurance, PPR – Profit Sharing Program, Private pension plan, Life insurance, Uniform, Meal voucher