Job Summary: We are seeking communicative, proactive, and customer-service-oriented individuals to join our sales team, with an emphasis on consultative service, customer retention, and goal achievement. Key Highlights: 1. Consultative and delightful in-store and digital channel customer service. 2. Opportunity to grow and develop within a retail-passionate team. 3. Customer experience focus and passion for delivering excellent service. Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a continuous journey of growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **Your daily routine in this amazing team \=)** **We seek communicative, proactive, and customer-service-oriented individuals to join our sales team!** * Deliver consultative and delightful service to retain customers both in-store and across digital channels; * Understand customer needs and recommend the most suitable products, always focusing on the shopping experience; * Sell products, financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist with the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and after-sales service; * Organize the store, ensure proper product display, and assist in creating promotional posters and materials; * Work with targets and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Preferred:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Ability to work with targets and maintain a results-oriented mindset; * Daily organization and proactivity in the store environment; * Interest in learning about products, financial services, and technology. **Bonus qualifications include:** * Prior retail sales experience; * Previous experience working with targets or public-facing customer service; * Basic familiarity with mobile apps and digital tools. **Additional Information** **Additional Information:** Work Location: CHAPECÓ \- SC Business Hours 6x1 Shift Schedule Work Model: In-person **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc Membership Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on All Group Products **\#JOINCASASBAHIA** **All our opportunities are open to both internal and external candidates**. **Employees**, please refer to our internal recruitment policy in **Service Now** to review program requirements and principles. *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey reflects resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, welcome—you belong here. Explore our career opportunities at Grupo Casas Bahia.*
João Silva
Indeed · HR
João Silva
Indeed · HR
