Provide personalized customer service, identify customers' visual needs, and offer optical product solutions—including frames, lenses, and accessories—to ensure customer satisfaction and loyalty, while contributing to the store's sales goals. * Greet and assist customers courteously and attentively; * Identify visual needs and advise on the most suitable products, such as lenses and frames; * Present each product’s distinguishing features, including lens characteristics, frame materials, and designs; * Assist customers in selecting frames that match their personal style and preferences; * Close sales, process orders, and track the status of ordered products; * Ensure accurate recording of sales in the store’s system; * Maintain organization and cleanliness of the sales area and display units; * Assist with restocking, organizing, and inventory counting; * Follow up on post-purchase customer satisfaction and provide support for any questions or necessary adjustments; * Participate in customer loyalty initiatives and promotional campaigns; * Collaborate to achieve individual and store-level sales targets; * Actively participate in training sessions and meetings for continuous improvement of service quality and performance. Job type: Full-time, CLT permanent employment Compensation: Starting at R$2\.125,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
