Job Summary: A professional to serve the public at a healthcare facility, performing patient reception, triage, medical record management, appointment scheduling, and document organization. Key Highlights: 1. Patient care and management of patient flow in healthcare settings. 2. Medical record management and scheduling of appointments and examinations. 3. Interacting with people during times of vulnerability. **Job Description:** ---------------------- \-Public Service: Welcoming patients. \-Initial Triage: Identifying case urgency for proper routing (emergency, scheduled appointment, or procedures). \-Medical Record Management: Creating, organizing, and updating registrations in the health system (e.g., e\-SUS or proprietary systems). \-Scheduling: Booking appointments, examinations, and follow-ups, managing physicians’ and nurses’ timetables. \-Document Organization: Verifying personal documents, vaccination cards, and SUS cards. \-Information Flow: Guiding patients on vaccination schedules, examination specimen collection, and medication pickup. **Mandatory Requirements:** ------------------------------ * Education: Completed high school. * Technical Skills: Proficiency in Microsoft Office (Excel and Word) and ease of use with digital systems. * Experience: Prior experience in clinical or hospital reception or public service is desirable. * Empathy: Ability to interact with people during times of vulnerability. * Resilience: Maintaining composure and courtesy in high-demand or conflict situations. * Organization; * Communication: Clear and concise language. **Desirable Requirements:** -------------------------- * Basic knowledge of the Unified Health System (SUS) operations. * Training or experience in Humanized Care or Secretarial work. **Employment Type:** -------------------------- CLT **PCD:** -------- YES **Benefits:** --------------- Meal allowance Transportation allowance Salary advance Pharmacy benefit plan Dental plan **Work Location:** ---------------------- Chapecó **Working Hours:** ------------------------ Flexible schedule availability
João Silva
Indeed · HR
João Silva
Indeed · HR
