Fiber-Optic Network Assistant

Description

Job Summary: Responsible for ensuring the availability of fiber-optic services—from installation and maintenance to customer experience—reinforcing the company’s position as a reference ISP. Key Highlights: 1. Direct involvement in customer experience on fiber-optic networks 2. Essential for quality and digitalization in Brazil 3. Performs optical cable laying and device connection If you are passionate about technology, interested in fiber-optic networks, and want to directly impact customer experience, this opportunity is for you! On our team, you will be responsible for ensuring service availability for customers through the installation and maintenance of the fiber-optic network—from CTOs to the customer’s residence. Your role will be essential in delivering an outstanding customer service experience and reinforcing the company’s position as the leading ISP in Brazil for quality, value, experience, and digitalization. **Your main responsibilities will include:** Preparing materials and equipment required for services; Organizing the work environment and transporting tools and cables; Performing optical cable laying and device connection; Conducting preliminary tests and identifying potential issues; Assisting with internal network configuration; Recording activities and materials used; Communicating\-clearly with team members and customers to ensure alignment and safety. **Mandatory Requirements:** Completed High School **Desirable Requirements (advantageous):** Technical or vocational training in Telecommunications, Electronics, Information Technology, or related fields; Mandatory certifications: NR 10, NR 33, and NR 35; Experience in activities involving risk/hazard exposure (30%). **Benefits:** * Meal Allowance * Medical and Dental Assistance * Life Insurance * TotalPass (access to a well\-being and exclusive benefits platform) * Free internal courses with certificates * Partnerships with Educational Institutions * Exclusive discount on the COMM website * Birthday Day Off **Work Schedule and Working Hours:** Hours: 8:00 AM to 5:30 PM (Monday to Friday) and alternate Saturdays (same hours) on a 6x1 rotation