Job Summary: A professional responsible for real-time monitoring of electronic security systems, operating CCTV software, recording incidents, and providing customer support. Key Highlights: 1. Real-time monitoring of security systems and alarms 2. Customer support and guidance 3. Teamwork with a focus on proactivity and organization **Position: Security Systems Monitoring Operator** **Responsibilities:** Perform real-time monitoring of customers' electronic security and alarm systems, operating CCTV software and conducting virtual patrols and checklists. Monitor images and events, verify system functionality, and identify potential failures. Record and report incidents, open and track service orders, and activate external teams or authorities when necessary. Provide customer support and guidance, and prepare operational and shift reports. **Requirements and Skills:** Strong concentration, sense of responsibility, and keen observational ability. Ability to handle adverse situations calmly and swiftly. Proactivity, organization, and initiative. Strong verbal and written communication skills. Commitment, punctuality, and ability to work effectively in a team. Employment Type: Full-time CLT Compensation: R$1\.800,00 \- R$2\.300,00 per month Benefits: * Free parking * Meal allowance * Transportation allowance Work Location: On-site