**The Mission** Provide solutions for information architectures, systems, and infrastructure aligned with organizational processes to achieve institutional objectives while ensuring appropriate levels of cost, quality, and schedule. Specify, develop, and maintain software systems using project management technologies and practices aimed at organization, productivity, and quality. **Responsibilities and Duties** **Your Challenge Will Be** * Work with observability tools: **Zabbix**, **Grafana**, and **Datadog**, among others. * Perform analysis and troubleshooting on Kubernetes, networks, and operating systems (Windows and Linux). * Develop and implement scripts and automation and monitoring solutions using languages such as Shellscript, JavaScript, SQL Server, among others. * Work in Cloud Computing environments (**Azure**, **AWS**) and related tools (**CloudWatch**, **Prometheus**). * Responsible for managing incident escalations via an escalation list and coordinating responsible parties in war rooms to resolve critical issues. * Complete incident post-mortems, document them, and present the results. **Requirements and Qualifications** **First and foremost, you must identify with our purpose: valuing people so each can build their own story.** **In addition, it is desirable that you have** * Over 2 years of experience in the described area; * **Technical Knowledge:** Zabbix, Grafana, Datadog, Cloud Computing, Kubernetes, Shellscript, JavaScript, SQL Server, Computer Networks, and Operating Systems; * Bachelor’s degree completed in Computer Science, Computer Engineering, Information Technology, or related fields; * Basic/Intermediate Technical English. **Preferred Qualifications:** Certifications in Zabbix, Datadog, or similar monitoring solutions. **Additional Information** Here we offer the "Our Way of Caring" Program, which consolidates all our benefits and provides greater quality of life for everyone who works here. **Take a look at what you’ll enjoy by joining our team** * CAJU Flexible Benefits Card – Meal/Voucher, Transportation, and other benefits; * Health Insurance; * Dental Insurance (Bradesco); * Life Insurance; * Study Incentive Programs; * English Course – English Pass (Partnership available for all DM employees); * Wellhub for your fitness needs; * DM Visa Card with pre-approved limit; * Flexible working hours; * Private Pension Plan; * ShortDay – A shorter workday to help you take care of yourself! * No dress code – What matters most is that you feel comfortable; * Birthday leave – A gift from DM to you! * PPR (Profit Sharing Program); * For parents: Daycare assistance for children up to 6 years old; * For parents: Extended maternity and paternity leave – 180 days for mothers and 20 days for fathers. **You’ll Also Find:** * An amazing, relaxed, and welcoming environment; * Professional development and opportunities to grow and advance your career! **WANT TO SIMPLIFY AND DEMOCRATIZE ACCESS TO CREDIT FOR THOUSANDS OF PEOPLE? LET’S DO THIS TOGETHER!** We are a financial products company founded in 2002 to **simplify and democratize access to credit**, especially for lower-income populations—our primary target audience—for whom we develop our solutions. We have established ourselves in the market as the **largest independent manager of private-label (store) credit cards**, having issued over 17 million cards. With presence in over 13,000 points of sale nationwide and more than 1,000 active partners, DM also offers personal loans, the DM App for card and digital account management, microcredit, and other services. We operate from two offices located in São José dos Campos/SP and Fortaleza/CE, and today we proudly count **over 1,200 individual stories**, collectively shaping this ever-growing company! **Join us too!** *To ensure your application is considered, please complete your registration fully and don’t forget to take the profile assessment.*