ADMINISTRATIVE ASSISTANT (YOUNG APPRENTICE) - (Copy)

Description

Job Summary: Perform administrative tasks, in-person and digital customer service, departmental organization, and internal support in a clinical laboratory. Key Highlights: 1. Support administrative areas and document organization 2. Assist with customer service and provide basic information 3. Maintain an organized and functional workplace Work at any administrative or operational unit of the clinical laboratory. ADMINISTRATIVE SUPPORT PROCESS * Assist with customer service routines and support to administrative departments; * Organize and archive physical and digital documents; * Assist with internal information control and recordkeeping; * Support the completion of simple spreadsheets and forms; * Contribute to restocking and requesting departmental supplies; * Assist with receiving and routing internal correspondence and documents; * Collaborate with the team to update registrations and data in the system; * Support delivery tracking, requests, and pending items under supervision; * Support workplace organization and maintain a clean and functional department. CUSTOMER SERVICE PROCESS (IN-PERSON AND DIGITAL) * Assist with customer service upon request; * Provide basic information regarding service hours and result collection; * Forward inquiries and requests to the responsible department personnel. DEPARTMENT ORGANIZATION PROCESS * Keep materials, folders, forms, and equipment organized; * Assist with restocking supplies and requisitioning office materials; Support minor maintenance and internal support routines. * Perform routine administrative services * + Answer phone calls, serve customers, and attend to internal staff + Receive, verify, and organize documents + Perform physical and digital archiving + Complete forms, spreadsheets, and reports + Type texts, data, and correspondence + Control document inflow and outflow + Assist with scheduling and appointment management + Support departments such as HR, Finance, Procurement, or Administration + Register documents and correspondence + Assist with office supply inventory control + Perform support activities as directed by leadership