Description
Job Summary:
The professional will be responsible for order reception, contract management, customer service, and technical support in the furniture retail sector.
Key Highlights:
1. Order reception and contract management
2. Proactive customer service and support across multiple channels
3. Management of technical assistance requests and service tickets
**Company**: Sidlar Móveis
**Sector**: Retail\- Furniture
**Employment type**: CLT
**Working hours**: 1:40 PM to 10:00 PM, Monday to Saturday – (Sundays on rotating schedule, 12:40 PM to 8:00 PM)
**Location**: São Paulo \- North Zone
**Remuneration**: R$2\.120,00
**Responsibilities / Daily routine**
* Order reception
* Sending forms to financial institutions
* Contract management
* Managing the opening of technical assistance requests and service tickets
* Phone support
* Responding to and engaging customers on official channels and social media
**Preferred qualifications:**
* Proficiency in Excel.
**Benefits:**
* Life insurance
* Meal allowance
* Transportation allowance
* Health plan
* TotalPass
Job type: Full-time, Permanent CLT
Payment: R$2\.120,00 per month
Benefits:
* Health insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site