Description
**Job Objective:**
Support the sales team in customer service, organizing sales processes, tracking orders, preparing proposals, and updating customer records
**Main Responsibilities:**
* Provide customer service via telephone, e\-mail, WhatsApp, or in person;
* Support the sales team in preparing quotations, commercial proposals, and follow\-ups;
* Enter and track orders in the system, ensuring adherence to deadlines and compliance with negotiated terms;
* Collaborate with departments such as finance and logistics to ensure customer satisfaction;
* Resolve post\-sales issues and escalate more complex requests to the responsible department.
**Requirements:**
* Completed or currently pursuing a bachelor’s degree;
* Proficiency in calculations and Microsoft Office suite;
* Strong verbal and written communication skills;
* Organizational skills and attention to detail;
* Proactivity and teamwork spirit;
* Customer focus and responsiveness in service delivery;
* Prior experience in commercial support or sales roles.
Employment type: Full\-time CLT
Compensation: R$3\.000,00 \- R$3\.500,00 per month
Benefits:
* Health insurance
* Dental insurance
* Food basket
* Profit sharing
* Life insurance
* Meal allowance
* Transportation allowance
Selection question(s):
* Is the candidate easily accessible to the Mooca/SP area?
Experience:
* Customer service (Mandatory)
Work location: On\-site