Description
**Óticas Life** is seeking an **Optical Sales Associate** to strategically support the commercial team, ensuring excellence in customer service, team development, and consistent achievement of sales targets.
We seek a professional with leadership qualities, commercial acumen, and technical expertise in the optical sector—focused on results and delivering exceptional customer experience.
**Key Responsibilities**
* Deliver consultative service by identifying customers’ visual, aesthetic, and functional needs;
* Guide customers in selecting eyeglass frames and ophthalmic lenses according to medical prescriptions;
* Perform optical measurements, adjustments, and fittings of eyewear;
* Operate optical equipment and instruments correctly;
* Complete sales transactions and register orders in the specialized system;
* Serve customers both in-store and digitally, with emphasis on delivering excellent service via WhatsApp;
* Prospect new customers and execute pre- and post-sales activities;
* Work toward individual and collective performance goals;
* Track orders with laboratories until finalization of the sale;
* Maintain store organization, display windows, and brand visual standards.
**Requirements**
* Experience in consultative customer service and sales;
* Background in the optical sector or specialized retail;
* Technical knowledge of lenses, frames, and prescription interpretation;
* Strong communication skills, negotiation ability, and a consultative approach;
* Completed high school education.
**Preferred Qualifications**
* Prior experience as a team leader in optical retail;
* Experience with customer service and sales via WhatsApp;
* Technical training in the optical field;
* Completed undergraduate or technical degree in Optometry or related fields;
* Strong goal orientation and commitment to team development.
**Location:** Diadema, SP
Compensation: R$2.000,00 \- R$3.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Transportation allowance
Experience:
* Optical retail (Mandatory)
Workplace: On-site