Job Summary: Professional to manage access granting, modification, and revocation, handling requests and logging incidents in ticketing systems. Key Highlights: 1. Expertise in technological solutions and consulting 2. Focus on innovation 3. Career development plan An Information Technology company is seeking a Help Desk Analyst in São Paulo (Downtown). Antlia is a company specialized in technological solutions and consulting services. With a focus on innovation, the company aims to meet its clients’ needs across various sectors. **Responsibilities:** Grant, modify, and revoke access to systems, applications, and corporate tools in accordance with Information Security policies. Handle access-related requests and tickets, monitor deadlines, and ensure service quality. Log incidents and interactions in ticketing systems. Previous experience in Technical Support, Support Analyst, Customer Service Specialist, or Help Desk Technician may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.112,59 * Transportation allowance * Meal voucher * Food allowance * Medical insurance * Dental insurance * Life insurance * Laptop * Career development plan **Additional Information:** * Employment type: Permanent \- On-site * Schedule: Full-time * Working hours: Monday to Friday. Shift schedule 5×2\.
João Silva
Indeed · HR
João Silva
Indeed · HR
