Job Summary: Solfácil is seeking a Fraud Prevention Supervisor with an analytical mindset and hands-on approach to lead the operational routine of the anti-fraud team and ensure risk mitigation. Key Highlights: 1. Lead the operational routine of the fraud prevention team 2. Support investigations and contribute to continuous improvement of controls 3. Work in a dynamic environment focused on innovation **About Solfácil!** Market leader with over 6 years in the Solar Energy sector, we are a team transforming the future of solar energy in Brazil and seeking people who believe in the power of innovation and positive impact. If curiosity drives you, if you have a thirst for learning, and want to grow in a dynamic environment, this could be your place! Here, our energy is focused on attracting talents who want to transform the market — dedicated individuals who go the extra mile, deliver exceptional results, and contribute to a more sustainable world. We are looking for a Fraud Prevention Supervisor with an analytical, organized, and hands-on profile to lead the operational routine of the anti-fraud team. This person will be responsible for ensuring efficient execution of processes, monitoring KPIs, supporting investigations, and contributing to continuous improvement of controls, thereby ensuring analysis quality and business risk mitigation. Beyond day-to-day management, we expect this person to bring industry references and best practices, actively contributing ideas and improvement proposals to evolve our anti-fraud processes and controls. **Work Model:** On-site **Your Journey Will Include:** * Supervising the operational routine of the fraud prevention team, ensuring SLA compliance, analysis quality, and process adherence. * Supporting and reviewing analyses of suspicious cases (documentary fraud, identity fraud, transactional fraud, etc.), ensuring decision consistency. * Monitoring operational KPIs (volume, fraud losses, productivity, etc.) and acting to correct deviations. * Consolidating and presenting periodic anti-fraud performance reports and translating operational data into strategic insights for decision-making. * Ensuring proper application of current anti-fraud policies and rules. * Supporting implementation and adjustments of rules and operational workflows together with Risk, Product, and Technology teams. * Identifying opportunities to improve processes, driving efficiency gains and risk reduction. * Supporting team training and development, promoting technical alignment and best practices. * Acting as escalation point for critical cases or more sensitive decisions. **To Make It Happen, You Need:** * Prior experience in fraud prevention, preferably in banks, fintechs, or credit companies. * Experience in managing or supervising operational teams. * Strong analytical skills to interpret data and identify patterns of suspicious behavior. * Organizational skills and attention to detail, with focus on quality and deadline adherence. * Experience with Excel and/or SQL for KPI tracking and basic analysis. * Strong communication skills to interact with internal departments and align operational decisions. * Proactive profile with ownership mindset and execution focus. * Ability to propose practical and structured improvements, bringing market knowledge and critical perspective on anti-fraud processes and controls. **Nice-to-Haves:** * Experience with anti-fraud tools and transactional monitoring platforms. * Experience with documentary analysis and identity verification (KYC). * Experience building and monitoring dashboards (e.g., Power BI). * Familiarity with LGPD and regulations related to fraud prevention in the financial sector. * Basic knowledge of Python or other analytical programming languages. **What You’ll Find Here:** **️** Monthly balance on the Caju card; SulAmérica Health Plan, with an excellent network of providers, reimbursement, and online consultations; SulAmérica Dental Plan; Gympass — choose your plan for gyms, pilates studios, crossfit, and more; TelaVita — take care of your mental health with online psychotherapy; Vidalink — enjoy discounts and subsidies on medications, plus access to healthy products at discounted prices; Educational incentive through partner Único Skill; Parental leave: 180 days for mothers and 20 days for fathers to dedicate themselves to their newborn’s arrival; **Our Social Media:** **Website:** **https://solfacil.com.br** **Blog:** **https://blog.solfacil.com.br/** **Instagram:** **https://instagram.com/solfacil/** **LinkedIn:** **https://linkedin.com/company/solfacil/** At Solfácil, we believe diversity is the path to building a better and fairer world, and therefore encourage participation of Black people, LGBTQIAP+ individuals, and persons with disabilities in all selection processes.