Infrastructure Intern

Description

Job Summary: Technology internship focused on IT support and network monitoring, in an environment that values talent and innovation. Key Highlights: 1. Opportunity to work with technology and innovation 2. Team passionate about technology and transformation 3. Culture that values creativity and growth Get closer! We are a team passionate about technology, transforming how people interact by delivering a perfect blend of humans and robots. We do not discriminate based on gender, ethnicity, socioeconomic status, religion, or sexual orientation: none of these factors matter for any challenge you choose to embrace with us. To us, your talent is what matters! **\#vemserSNX** **Responsibilities and Duties** * Install virtual networks on employees' devices remotely. * Configure employees' virtual extensions remotely and via system control. * Format employees' machines as requested by management, installing basic software and the operating system to provide functional equipment for employee work. * Monitor network assets daily through system tracking, alerting the team when necessary, and follow up on preventive resolution processes to avoid operational interruptions for clients. **Requirements and Qualifications** **Hard Skills** * Currently pursuing a bachelor's degree in Engineering, Technology-related fields, or equivalent; * Theoretical knowledge and/or practical experience with operating systems, networks, computer assembly, and maintenance. **Soft Skills** * Proactivity; * Curiosity; * Patience; * Willingness to learn; * Assertive communication. **Additional Information** Beyond an excellent work environment, you can also grow and thrive here! :) Our benefits for you: Internship stipend of R$ 800.00; Workload: 30 hours per week, Monday to Friday; Life insurance, because safety matters; Meal/food allowance [CAJU Card], giving you the freedom to choose where and how to eat; Birthday day off [a full day off during your birthday month]; House silver! We value your tenure with time off and cash rewards; QI Program [referrals converted into hires are rewarded]; SNX Beach [voucher to complement your beach stay]; Udemy partnership [continuous professional development so you never stop growing]; Gympass [to exercise freely]; Innovation culture, empowering your full creative potential! Your next step could be our greatest discovery! At Smart NX, you have the opportunity to join a technology company driving exponential growth in the national and Latin American markets. To achieve this, we developed the Suite to deliver true omnichannel capabilities — voice, messaging, automation, and integrations, all in one place, enabling agile, integrated, and seamless experiences. We are over 100 people passionate about what we do, located in Juiz de Fora, São Paulo, and Porto Alegre. We serve the national market across sectors including Retail, Contact Centers, Services, Healthcare, Education, Cooperatives, Fintechs, Banks, and Government Entities.