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Job Summary: A professional responsible for monitoring and managing vehicles undergoing maintenance, traffic violations, and accidents, ensuring communication with customers and internal departments. Key Highlights: 1. Vehicle management for maintenance and accidents 2. Traffic violation monitoring 3. Direct contact with customers and internal departments Movida is an innovative urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently owns the newest vehicle fleet in Brazil and operates stores in the country's major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by a devotion to service, Movida was the first in the industry to offer services such as monthly and long-term rentals for individuals, prepayment options, and 27-hour daily rates. Focused on technology, it also pioneered sector innovations including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all its vehicles. A SIMPAR Group company, Movida is now part of Movida Participações, established in 2015 to manage operations related to car rentals, used vehicle sales, and light vehicle fleet outsourcing. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and its people are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** Monitoring and handling all matters related to vehicles under maintenance; assigned customer portfolio. Monitoring and tracking traffic violations committed by drivers (extracting reports from the traffic fine portal, sending links to customers, updating emails associated with fleet license plates). Releasing reserve vehicles. Managing and requesting documents from drivers involved in accidents and traffic incidents. Contacting third-party drivers to explain procedures. Direct communication with internal departments responsible for handling customer requests. Receiving rental measurements and extras for analysis and forwarding to customers. **Requirements and Qualifications** * Completed high school education Office Suite proficiency * **Additional Information** We offer the traditional benefits you already know — and go beyond them. Learn more! * **CARE FOR YOU:** Specialized support for our employees and their families via a 24-hour center offering psychological, health, social, family, financial, and/or legal assistance — all strictly confidential. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **MOVIDA**, we help with purchasing the **school supplies kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development, becoming protagonists of their own careers. * We recognize and value our **veteran employees** who celebrate years of service. Employees with **over 15 years** receive a special mega event. * **Mom's Corner:** A dedicated space located at the headquarters in Itaim Bibi and the administrative office in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. This area provides all necessary **items for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** A special benefit for your four-legged family member, ensuring care for your pet too. Do you identify with this position? Explore our job openings, apply, and join us in growing this company every day. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for all kinds of needs. As the pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, prepayment, and social media chatbots, it was the first car rental company in Brazil to go beyond the vehicle, helping revolutionize the car rental sector nationwide. Attuned to modern times, Movida invests in sustainability — becoming the world’s first publicly listed car rental company to receive B Corporation Certification, joining an elite group of companies whose business models prioritize socio-environmental development. In Brazil, it launched Carbon Free, the first program of its kind among car rental companies, neutralizing CO2 emissions generated by its customers’ rentals. Operating since 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile supported by strong corporate governance, it serves both retail customers through car rentals and corporate clients through fleet outsourcing, in addition to selling used vehicles. Following significant investments over the past four years, Movida now operates a fleet of over 268,000 vehicles, 259 car rental locations, and 89 used vehicle sales points. More information is available on Movida’s website: https://www.movida.com.br/
