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Job Summary: Work on the development, maintenance, and support of OSS/BSS systems, performing bug fixes, integrations, testing, and documentation at a fiber-optic company. Key Highlights: 1. Assistance in the development and maintenance of OSS/BSS systems 2. Support for requirements analysis and documentation of functionalities 3. Technical support for internal systems We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) fiber-optic provider in Brazil. We operate a network spanning over 110,000 kilometers of fiber-optic cable and serve more than 1.6 million customers. With nine integrated commercial brands, we are present from north to south across Brazil and were the fastest-growing fixed broadband provider in 2022\. Our team comprises over 4,000 employees who share the same purpose: connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil — united by shared values. We’d love to meet you! \#oquecorrepelanossafibra \#timedefibra **Responsibilities and Duties** * Assist in the development and maintenance of OSS/BSS systems * Perform bug fixes and enhancements to existing applications * Support system integrations (APIs, databases, middlewares) * Execute functional tests and validate deliverables (basic QA) * Monitor automated routines and processes * Support requirements analysis in collaboration with business areas * Document functionalities, processes, and code * Provide Level 1 and Level 2 technical support for internal systems **Requirements and Qualifications** * Completed high school education (technical or undergraduate studies in IT, Networking, Systems, or related fields preferred); * Programming logic * Proficiency in languages such as Java, Python, or JavaScript * SQL database knowledge (queries, joins, updates) * Basic understanding of REST APIs * Version control using Git * Fundamental knowledge of system architecture * Basic telecom knowledge (preferred) * Familiarity with OSS/BSS systems (preferred) **Additional Information** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão — PCD-dependent support * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (available to those enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5%–12% discounts on airfare purchases, hotel bookings, and car rentals. * Movida: 10% discount applied to daily rental rates * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent fiber-optic group in the country. This is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything they do — always focused on delivering the best products, services, and customer support. **We value diversity**, reflected in our employees and customers across all regional and social dimensions — as we operate in 864 cities across 22 Brazilian states, supported by a fiber-optic network exceeding 140,000 kilometers and serving 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture — the Alloha Way — transforming our environment into a collaborative, people-centered, and business-sustainability-oriented space. For more information, visit https://alloha.com/
