E-COMMERCE ATTENDANT - Downtown

Description

Job Summary: An E-commerce Attendant responsible for customer service, order processing, inventory management, and website updates. Key Highlights: 1. Efficient and courteous customer service 2. Inventory management and updating products on the website 3. Assistance with returns and exchanges, in accordance with company policies A clothing store is seeking an E-commerce Attendant in Nova Friburgo (Downtown). **Responsibilities:** Customer service: respond to inquiries, provide product information, assist customers in selecting sizes and colors, and efficiently and courteously resolve customer issues and complaints. Order processing: receive and process customer orders, ensuring accurate and timely shipment. Inventory management: monitor product stock levels, conduct inventories, and ensure products are available for sale on the website. Website updates: maintain the store's website with new products, promotions, and relevant customer information. Returns and exchanges management: assist customers wishing to return or exchange products, following company policies. Previous experience as an Online Sales Assistant, E-commerce Consultant, Digital Customer Service Representative, or Online Customer Support Analyst may indicate suitability for some of the duties in this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time — On-site. * Duration: Full-time * Working Hours: To be determined.