Description
Job Summary:
An IT Support Specialist is responsible for providing technical assistance and support to ensure that computer systems, networks, and software applications operate smoothly.
Key Highlights:
1. Provide technical support for hardware, software, printers, and networks
2. Install, configure, and maintain devices
3. Monitor IT systems and security protocols
An **IT Support Specialist** is responsible for providing technical assistance and support to an organization’s employees or clients. They ensure that computer systems, networks, and software applications run smoothly and efficiently.
Key Responsibilities
* Provide technical support for hardware, software, printers, and network issues
* Install, configure, and maintain desktops, laptops, and mobile devices
* Troubleshoot system and network problems in a timely manner
* Set up user accounts, passwords, and email access
* Monitor and maintain IT systems and security protocols
* Document technical issues and solutions in helpdesk systems
* Assist with system upgrades, patches, and backups
* Provide basic cybersecurity support (antivirus, firewall checks, user awareness)
Job Type: Full-time, Part-time
Compensation: R$130.000,00 \- R$210.000,00 per year
Expected Working Hours: 40 hours per week
Benefits:
* Medical insurance
* Dental insurance
* Private pension plan
* Life insurance
Work Location: On-site