Relationship Manager

Description

Job Summary: Implement and manage customer relationship strategies, product and service portfolio, and support teams to ensure goal achievement and customer loyalty. Key Highlights: 1. Implement customer relationship strategies 2. Manage product and service portfolio for profitability 3. Promote customer loyalty **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Management and Executive **Employment Type:** Permanent – CLT* Implement customer relationship strategies aligned with the cooperative's guidelines; * Manage the product and service portfolio to achieve profitability and expand the customer base; * Support business teams and related PA processes; * Commercialize existing portfolio products and services; * Ensure quality, efficiency, and standardization in customer service; * Monitor and ensure compliance with established targets; * Offer products and services compatible with customer expectations; * Promote customer loyalty within your area of responsibility **Requirements:*** Bachelor's degree in Administration, Economics, Accounting, or related fields. * ANBIMA certification **Desirable Qualifications:** * Microsoft Office Suite * Knowledge of the Brazilian financial system and cooperativism. * Knowledge of sales techniques **Benefits:** Medical assistance, Dental assistance, Education allowance, Day Off, Life insurance, Meal voucher, Food voucher, Wellhub, Wellz