Senior Support Developer - Night Shift

Description

Job Summary: We are seeking a Senior Support Developer to ensure the stability, performance, and reliability of our platforms, by analyzing, diagnosing, and resolving incidents, while proposing continuous improvements. Key Highlights: 1. Strategic involvement in the iGaming and sports betting sector 2. Focus on secure, innovative, and high-quality entertainment experiences 3. Culture that values talent development and collaboration We are a company undergoing rapid expansion in the iGaming and sports betting sector, operating strategically and integrally to strengthen leading brands in this market. With a solid and continuously growing operation, we aim to consolidate our position among the country's top digital entertainment companies. Our purpose is to deliver secure, innovative, and high-quality entertainment experiences—bridging technology, passion for sports, and commitment to excellence. We uphold strong corporate governance practices grounded in transparency, accountability, and business sustainability. We believe Responsible Gaming extends beyond regulatory requirements—it is a core value guiding our decisions and social initiatives. Our culture places people at the heart of the organization, encouraging talent development and fostering a collaborative, well-being-oriented, and high-performance environment. **Job Summary** We are looking for a Senior Support Developer to serve as a technical pillar in ensuring the stability, performance, and reliability of our platforms. The professional will be primarily responsible for analyzing, diagnosing, and resolving incidents—addressing root causes directly and proposing continuous improvements. They will ensure smooth system operation by resolving incidents and implementing corrective improvements swiftly and effectively. **Your Responsibilities:** Diagnose and resolve critical bugs and production incidents with urgency. Conduct root cause analysis (RCA) of complex issues, proposing definitive—not merely temporary—solutions. Actively participate in agile ceremonies (Daily Stand-up, Planning, Kanban) for demand management. Ensure code quality in fixes (test coverage, best practices). Maintain up-to-date technical documentation regarding incidents and applied solutions. **Requirements:** * Bachelor’s degree in Computer Science, Computer Engineering, Systems Analysis, or related field. * Proven expertise in backend development using Laravel. * Experience in frontend development using Vue.js. * Proficiency in SQL (MySQL/PostgreSQL), including query analysis and optimization. * Experience with agile project management tools (Jira, Trello, ClickUp, Azure DevOps, Miro, Confluence). * Practical experience with agile methodologies (Kanban, Lean, XP). * Technical English for reading and communication with international teams. **Nice-to-Have:** Knowledge of quality practices (CI/CD, automated testing). Familiarity with monitoring and observability tools (e.g., Datadog, Sentry, New Relic). Understanding of software architecture and microservices. AWS Cloud experience (EC2, S3, RDS). Knowledge of Kubernetes and containers (Docker). Technical certifications (Laravel, AWS).