Description
\* Technical support to users
\* Coordination of third-party service providers for equipment installation / maintenance
\* Monitoring the tracking platform to identify vehicles with no transmission and taking corrective actions when necessary;
\* Resolving issues related to monitoring services
\* Customer service (SAC) support
\* Recording of support interactions
Basic computer knowledge is required, as well as proficiency in telephone and WhatsApp communication, assisting company customers in generating reports and performing basic tracking system monitoring.
We will provide all necessary training and learning regarding the tracking system.
Employment type: Full-time, CLT permanent position
Compensation: Starting from R$1\.600,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Education:
* Completed high school (preferred)
Experience:
* IT (preferred)
* Technical support (preferred)
Work location: On-site