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We believe autonomy is the fuel for performance. Our structure is horizontal, collaborative, and data-driven. 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Through consistent projects and planning, we implement technological advancements within the company, increasing network capacity.\n\n **Responsibilities and duties** \n\n* Perform troubleshooting on devices and network elements in Advanced B2B;\n* Provide technical support for field requests and customer inquiries;\n* Carry out technical procedures using departmental operational tools, ensuring resolution of identified issues;\n* Record/tabulate executed activities in systems.\n\n \n\n**Requirements and qualifications** \n\n* Intermediate level in Excel and PowerPoint;\n* Basic knowledge of telecommunications infrastructure equipment is desirable;\n* Degree in Telecommunications Networks or related fields will be an advantage.\n\n \n\n**Additional information** \n\nHere’s what we offer you:\n\n\nChoose the ideal benefit for you and your dependents through a digital platform offering various categories including gym memberships, meal vouchers (VR), food allowances (VA), pharmacy assistance, medical, dental, and life insurance;\n\n\nCorporate mobile phone. Yes, a brand-new smartphone just for you! Unlimited voice and data plan! Yes, unlimited! With Vivo's best-in-class mobile network, even faster with 5G!\n\n\nAn exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;\n\n\nEligibility for annual Bonus or PPR;\n\n\nPlan for your future with a Private Pension Plan;\n\n\nHave children? You’ll receive a subsidy to help cover expenses for school, daycare, or babysitting;\n\n\nWork in an environment that respects your personality, clothing style, individuality, and allows you to be authentic. \\#BeYourself\n\n\nEnjoy flexible working hours;\n\n\nReceive a day off (Day off) to celebrate your birthday;\n\n\nParticipate in one of the largest corporate volunteer programs, allowing you to transform the world;\n\n\nAccess our Educational Development Program, which offers partnerships with educational institutions providing discounts, certifications, and online courses.\n\n\nBoost your career through our Internal Recruitment Program, in Brazil or abroad—after all, we operate in over 17 countries! \\#BuildYourCareerAtVivo\n\n\nRely on several initiatives designed to improve your physical, emotional, and social well-being! We offer \\#VivoWellBeing, encouraging our team to adopt healthy habits and improve their quality of life! 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Our focus is on delivering empathetic, fast, and effective support in situations such as vehicle breakdowns, accidents, tow truck dispatch, and other vehicle-related emergencies.\n\n \n\nIf you're looking for an opportunity at a dynamic company driven by purpose and growth, come build your journey with us!\n\n **Join our \\#ExponentialEvolution**\n\n \n\n \n\n \n\n**Responsibilities and duties**\n* Making various phone calls (Members, third parties, different departments, Consultants and Managers) and handling diverse incoming contacts;\n* Scheduling installations, maintenance, and removals of tracking devices;\n* Confirming service completion with installation technicians;\n* Liaising with the Registration and Support departments to clarify specific situations;\n* Liaising with Consultants and Managers to clarify specific situations;\n* Operating various vehicle tracking platforms;\n* Negotiating service fees with installation technicians;\n* Supporting managers in identifying failures, gaps, barriers, and potential fraud indicators.\n\n **Requirements and qualifications**\n* High school diploma completed;\n* Good computer knowledge;\n* Experience in telephone customer service;\n* Easy access to the Estoril/BH neighborhood;\n* Excellent verbal and written communication skills.\n\n **Additional information**\n**Employment type:** CLT\n\n**Location:** Estoril/BH\n\n**Work schedule:** 8:00 AM to 6:00 PM, Monday to Friday\n\n **Who is \\#Tato gets:**\n\n* Caju Card\n\n**A flexible card you can use wherever you want, whether for lunch with coworkers or grocery shopping. The value is R$40 per worked day!**\n\n \n\n* Transportation Allowance\n* Fuel Assistance\n\n**Here you choose! You can use transportation allowance (6% payroll deduction) or fuel assistance (R$150 or R$300 depending on the distance between residence and workplace, with no salary deduction)!**\n\n* Gympass\n\n**Your health is one of our priorities, so your gym membership through Gympass is on us! Possibility to upgrade your plan at a discounted rate.**\n\n \n\n* Health Insurance\n\n**We offer a co-participative Unimed health plan after the probation period, with no monthly salary deduction!**\n\n* Onhappy\n\n**Discounts on flights and hotels, both national and international destinations. Welcome voucher worth R$100.00\\.**\n\n* Performance Gym\n* Partnerships with educational institutions\n\n**To help you take charge of your career and keep growing, we encourage your development with scholarships of up to 50% on undergraduate, postgraduate, and language courses.**\n\n* Career Development Plan\n\n**With dedication and determination towards results, recognition is highly welcome, right?! Valuing this, we have a structured career path so you can grow with us!**\n\n* Birthday Day Off\n\n**On your birthday, you deserve to celebrate however you like best! So here, we give you a 3-month window starting from your birthday to choose when to take your day off, according to the benefit criteria :)**\n\n* Clube You\n\n**Access to numerous discounts and benefits at thousands of establishments, including supermarkets, cinemas, pharmacies, hotels, and more!**\n\n* Pet Health Insurance\n\n**Today, our pets are part of the family, aren't they?! We also care about their health! 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Mal. Cândido Rondon, 1060 - Veneza, Ipatinga - MG, 35164-314, Brazil","infoId":"6438841378969912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"PRODUCT OWNER","content":"**Description**\n\n\n**Application Period: 11/05/2025 to 11/11/2025**\n\n\n\nHave you ever thought about working at the **franchisor**\n\n**of Brazil's largest discount card**, helping us build a fairer and more accessible world? That’s what ALL of us offer here!\n\n\n\nWe have an opportunity available\n\nfor a **Senior Product Owner**, remote work model, Monday to Friday from 8 AM to 6 PM, with a 2-hour lunch break. Are you interested and available to be part of all this?\n\n\n\nOur Recruitment and Selection team\n\nis dedicated to providing the best possible experience.\n\n\n\n\nWe request that, in addition to attaching your\n\nresume, you fill out all requested information as soon as you apply.\n\n\n\nWe prioritize communication via\n\nemail, so please check your inbox and spam folder.\n\n \n\n**We value diversity! 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Then come join our team? \n\n \n\n**The links below provide more information about us!**\n\n \n\n**Youtube:** https://www.youtube.com/@RaroLabs\n\n\n**Raro Academy:** https://www.raroacademy.com.br/\n\n\n**Corporate site:** https://rarolabs.com.br/ \n\n \n\n**Why become a Rare Person?** \n\n \n\nA bunch of highly qualified **geeks**. \n\nCustomer success is our unwavering commitment. We are a group of geeks with exceptional qualifications, and we make sure to demonstrate this in every delivery. The impossible gets solved. Non-existent solutions are found. \n\nCreative and unique projects are executed. All of this is part of our daily life as a **Rare Person**.\n\n\nWe are looking for a **Manual Testing Analyst - QA junior/mid-level** to join our team!\n\n\nResponsibilities:\n\n\n* Participate in the entire development cycle, from requirement refinement to delivery.\n* Create, review, and execute **functional, exploratory, and regression test cases**.\n* Document and report **defects** found, tracking their fixes until final validation.\n* Validate bug fixes and improvements.\n* Contribute to defining and improving QA processes.\n* Collaborate closely with developers and product analysts to understand requirements and acceptance criteria.\n* Monitor deliveries in staging and production environments.\n* Actively participate in **agile ceremonies** (daily stand-ups, planning, review, retrospective).\n\nRequirements:\n\n\n* Practical experience in **manual software testing** (web and/or mobile).\n* Knowledge of **QA concepts** (test types, defect lifecycle, testing techniques).\n* Experience with **test and bug tracking tools**, such as Jira, TestRail, Zephyr, Azure DevOps, or similar.\n* Ability to create **test cases and scenarios** from functional requirements and user stories.\n* Good communication and teamwork skills.\n* Attention to detail and investigative mindset.\n\n\n**What do you gain by becoming one of our rarities?**\n\n \n\nMeal allowance on Caju card: R$ 48.53 per business day;\n\n\nHealth insurance: Unimed (with co-payment) or Bradesco (without co-payment);\n\n\nDental plan;\n\n\nWellhub (Gympass);\n\n\nSavings or investment incentive;\n\n\nSESC partnership;\n\n\nBirthday day off;\n\n\nProfit sharing according to union guidelines;\n\n\nFuneral assistance from Grupo Zelo;\n\n\nHybrid work allowance without payroll deduction;\n\n\n15 consecutive days of paternity leave;\n\n\nAccess to Alura courses;\n\n\nDiscount on FIAP courses.\n\n\nInterested? Then come transform and innovate with us as a **Rare Person!**\n\n \n\nAll open positions at Raro Labs are open to applications from: PWDs, Black people, and LGBTQIA\\+. 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