Job Summary: A professional responsible for qualifying and pre-scheduling leads, ensuring only high-potential contacts advance to the consultant. Key Highlights: 1. Lead qualification and appointment scheduling 2. Customer communication and reduction of no-shows 3. Active or inbound sales and telephone support *(Lead qualification and pre\-scheduling)* ### **Job Mission** **Filter, qualify, and prepare the lead** for the consultant, ensuring only high-potential contacts advance. ### **Responsibilities** * Initiate first contact with leads * Qualify profile (need, urgency, insurance coverage, budget) * Clarify initial questions * Schedule qualified appointments * Confirm contact details and expectations * Reduce no\-shows at the source ### **Mandatory Experience** * Active or inbound sales * Lead qualification * Telephone and WhatsApp customer support ### **Behavioral Profile** * Communicative and organized * Strong ability to read customer profiles * Agility and discipline Minimum Education: High School Diploma (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
