Digital Certification Assistant

Description

**Job Opening: Digital Certification Assistant** Location: Rua Benjamin Monteiro, 330 Schedule: Monday to Friday, from 8 a.m. to 6 p.m. (lunch break from 12 p.m. to 1 p.m.) **About the Position** We are seeking a Digital Certification Assistant to join our team. This professional will be responsible for issuing, validating, and managing digital certificates, ensuring high-quality customer service and effective organization of daily tasks. **Key Responsibilities:** ● Issue and validate digital certificates; ● Review documentation for individuals and legal entities and verify compliance; ● Schedule videoconference appointments; ● Monitor certificate expiration dates and contact customers for renewal; ● Support customer interactions and clarify inquiries. **Requirements:** ● Completed high school education. ● Preferably currently enrolled in or having completed a bachelor’s degree in related fields (Administration, Accounting). ● Prior experience in customer service, digital certification, or administrative routines; ● Intermediate proficiency in Microsoft Office and computer skills; ● Strong verbal and written communication skills. ● Organized and detail-oriented. ● Responsible and committed professional profile. Employment Type: Full-time, Permanent CLT contract Benefits: * Meal allowance * Transportation allowance Workplace: On-site