Junior Support Analyst

Description

Job Summary: Junior Support Analyst focused on innovative solutions, performing periodic patrols, equipment checks, and providing IT support. Key Highlights: 1. Opportunity to grow within an innovative technology company 2. Conducting periodic patrols and inspecting infrastructure equipment 3. Supporting IT and microcomputer-related activities **We have an amazing opportunity for a Junior Support Analyst in Belo Horizonte/MG** Positivo S\+ is a technology company focused on innovative solutions across multiple sectors. We seek a team of engaged professionals passionate about making a difference. **If, like us, you believe you can make a difference, join our team and grow with us!** **Key Responsibilities**: * Conducting periodic building patrols following defined standards; inspecting the equipment room; notifying the facility management team (e.g., power outages, cooling system failures). * Inspecting infrastructure equipment; proactively monitoring for potential incidents; executing standardized procedures. * Depending on workload, there may be periods of lower demand. During such times, the professional may support other IT activities, including: supporting internal teams; inventorying equipment (e.g., number of monitors per floor); performing basic microcomputer tasks. **Mandatory Requirements**: * Basic experience in IT and microcomputing. * Currently pursuing a bachelor’s degree in IT or related fields. * Strong communication skills and adaptability; proactive profile preferred. **Preferred Qualifications**: * Familiarity with HelpDesk tools. **Employment Type: CLT \+ Benefits**: * Shift schedule: 12 hours on / 36 hours off, from 7:00 AM to 7:00 PM — On-site at Mário Werneck – Buritis. * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * University partnership program. * And much more. **If you identify with this position and want to grow alongside Positivo S\+, apply now and join our team!** Minimum Education Level: High School (Secondary Education)