Select One Specialist

Description

Job Summary: The Select One Specialist serves customers in the Select segment, ensuring a premium digital experience focused on convenience, efficiency, and human proximity. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of low-complexity financial products 3. Stay familiar with digital solutions within the Santander ecosystem Select One Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It’s about embracing both urgency and future vision—aligned to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and fosters a culture of role horizontalization. At Santander, we embrace a horizontalized role culture, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as a Specialist—the primary subject-matter expert in your area. **Your role here will be:** Responsible for serving customers at the beginning of their journey in the Select segment, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Stay familiar with digital solutions, with focus on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — A program encouraging healthier habits; PAPE — Specialized Personal Support Program. * So? Ready to be ignited? In our branches (agencies), we count on the market’s top-performing managers—who stand alongside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #HereYourSparkTransforms #JoinSantander #BeTheSpark