Training Supervisor - Mercado Envios

Description

Job Summary: We are seeking a Training Supervisor to lead professional development, ensure operational excellence in training programs, and drive continuous improvement in Mercado Livre's logistics operations. Key Highlights: 1. Join the team leading logistics in Latin America. 2. Lead challenging, dynamic, and innovative projects. 3. Develop and implement strategies for operational excellence. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! At Mercado Envios, we manage inventory for sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased through Mercado Livre has become a requirement to compete. Join the team leading logistics in Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their utmost because they love working with commitment and dedication. * View change as opportunity and learn from their mistakes. * Prioritize excellence and execution in how they get things done. * Foster a positive, joyful, and fun work environment. * Know how to build together with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Supervising the Training team to ensure professional development and excellence within a unit responsible for storing and shipping products available for sale by sellers on our platform. * Developing and implementing strategies and processes to ensure operational excellence in technical team trainings. * Monitoring operational metrics to develop and propose solutions focused on continuous operational improvement. * Ensuring training programs deliver key expected outcomes and align with company objectives. * Fostering continuous team development by promoting a healthy, high-performance work environment. **Requirements:** * Ability to interpret data to generate strategic analyses. * Knowledge of essential tools for training delivery. * Familiarity with continuous improvement methodologies and artificial intelligence is a plus. * Willingness to work onsite in São Bernardo do Campo/SP. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * The chance to be the protagonist of your own development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for payment. All open positions are available on our careers website. If you receive requests for money, please be cautious!