Job Summary: Lead and develop ICQA teams, plan and ensure execution of inventory and quality operations, act as a strategic liaison, and implement continuous improvements at Mercado Envios. Key Highlights: 1. Lead ICQA teams and foster high performance in a collaborative environment. 2. Plan and ensure excellence in Inventory and Quality operations. 3. Drive innovation and efficiency through continuous process improvements. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join this mission! At Mercado Envios, we manage the inventory of sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement for competitiveness. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We seek individuals who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Leading and developing ICQA teams, promoting high performance, technical development, and an inclusive, collaborative environment. * Planning, supervising, and ensuring execution of Inventory and Quality operations, guaranteeing achievement of key metrics, loss reduction, and excellence in inventory health. * Acting as a strategic liaison between operations and senior leadership, consolidating results, monitoring critical metrics, and presenting action plans for continuous improvement. * Strengthening relationships with internal stakeholders, ensuring effective communication, alignment of expectations, and active participation in improvement projects and initiatives. * Implementing continuous and disruptive improvements in ICQA processes, driving innovation, operational efficiency, and risk mitigation. **Requirements:** * Experience leading teams in Distribution Centers, with prior background in Inventory and Quality operations. * Data-driven approach, demonstrating analytical skills and proficiency with artificial intelligence tools. * Knowledge of Lean, PDCA, 5S, Kanban, project management, and continuous improvement methodologies. * Willingness to work in Embu das Artes on an administrative schedule, covering all three operational shifts, in an on-site model. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * Ownership of your development within an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, equipped with everything you need for a remarkable experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any requests for money, be cautious!
João Silva
Indeed · HR
João Silva
Indeed · HR
