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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

**Description and Responsibilities:** **Working Hours:** 8:00 AM to 5:00 PM / Monday to Friday\-Friday **Level:** Operational **Employment Type:** Permanent – CLT Provide service to cooperative members; Deliver telephone support to cooperative members; Address the needs of cooperative members; Contribute to achieving organizational results and established targets; Assist in developing commercial proposals for products and services to cooperative members; Support maintaining up-to-date cooperative member records; Direct and expedite service delivery to cooperative members; Assist cooperative members with electronic access support and usage of electronic channels; Formalize approved renegotiation proposals. **Requirements:** Bachelor’s degree completed or in progress in Administration, Accounting, Economics, or Management Processes; or related fields in finance; Intermediate-level proficiency in Microsoft Office suite; Basic knowledge of sales techniques; Prior experience in commercial roles and customer service; Ability to communicate clearly and concisely (verbally and in writing); Teamwork skills; ANBIMA certification is a plus; Strong communication and interpersonal skills. **Benefits:** Gym allowance, Daycare allowance, Education allowance, Internal benefits, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Transportation voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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