Browse
···
Log in / Register
Job Summary: Professional required for customer service, technical and administrative support, report preparation, data management, and participation in projects and training. Key Highlights: 1. Customer service and administrative routines 2. Report preparation and record control 3. Participation in projects and training Education Completed High School OR Completed Technical High School qualification applicable to the candidate's field of expertise. Experience **Mandatory:** Customer service, administrative routines related to regulatory standards, Excel spreadsheet reporting, record control. Knowledge **Desirable courses:** Customer Service, Microsoft Office Suite, Administrative Routines, Office 365, Occupational Safety and Health (OSH) training. Driver's License Category B – Preferred. Requirements / Competencies Service Excellence Teamwork Analytical Ability Communication Planning and Organization. Responsibilities Serve and advise internal and external customers as well as suppliers. Perform technical support activities such as document classification, verification, analysis, research, document registration, calculations, and statistical work, in accordance with organizational norms, procedures, policies, and guidelines. Prepare reports, correspondence, texts, and documents to support analysis and decision-making. Conduct data collection, organization, maintenance, handling, and archiving of information following established processes and routines. Participate in the development, implementation, monitoring, and updating of departmental processes. Participate, as a team member, in the formulation, development, execution, and evaluation of plans and projects within the candidate’s area of expertise and/or integrated initiatives. Assist in preparing and delivering training programs relevant to the candidate’s area of expertise and/or integrated initiatives. Manage inventory of departmental materials. Work Location SESI PORTO ALEGRE/RS – IN COMPANY Benefits **Benefits: For Your Health:** Medical Assistance / Group Medicine – UNIMED; Dental Assistance – SESI/RS (payment only upon use); Group Life Insurance – No deductions or contributions! For Your Commute: Parking – Check availability at your unit; Transportation Voucher – Provided according to your needs; Chartered Transportation – Bus service available exclusively for FIERGS HEADQUARTERS in Porto Alegre; For business trips, company vehicles or travel reimbursement may be offered. For Your Meals: Ticket Flex (meal/food allowance) – R$ 1.298,00 per month; On-site Restaurant – Check availability at your unit; For Your Finances: Private Pension Plan – To support your financial health, we offer an exclusive pension plan for our employees via https://www.indusprevi.com.br/site/default.asp; Childcare Allowance – R$384.43 for children up to 60 months old; best of all: the amount is updated annually; CRESUL – Cooperative of mutual savings and credit; FUSERGS – Foundation supporting our employees – https://fusergs.org.br/; PDP – Financial subsidy for employees with at least six months’ tenure within the FIERGS system, supporting studies ranging from elementary school through technical education, language courses, and up to doctoral programs! PAE – Support program offering confidential professional assistance to employees and their legal dependents regarding emotional, social, legal, and financial matters. Objective Test Content PORTUGUESE: Text comprehension and interpretation; contextual meaning of words and expressions. **MATHEMATICS – Numerical Sets:** properties and operations. Functions, equations, and linear systems. Arithmetic mean. Financial Mathematics: simple and compound interest. Percentages. Ratios and proportions; simple and compound rule of three. Geometry: units of measurement, perimeter, area, volume, Pythagorean theorem. LOGICAL REASONING: Mathematical logical reasoning. Quantitative logical reasoning. Numerical logical reasoning. Analytical logical reasoning. Critical logical reasoning.
