Service Scheduling Assistant

Description

Job Summary: Assist in organizing and scheduling service activities, managing technical services, recording work logs, and supporting customer communication at Tracbel Agro. Key Highlights: 1. Assistance in organizing and scheduling service activities. 2. Support in customer and technical team communication. 3. Support in organizing service priority lists. **Job Description:** ---------------------- Join Tracbel Agro, a John Deere dealership! You will assist in organizing and scheduling unit service activities. Your responsibilities include basic technical service control—monitoring execution times, recording service and labor logs in the system—and supporting customer communication, always under the guidance of the scheduler or responsible manager. You will assist in tracking performance indicators and incidents, relaying information to the technical team to ensure high-quality service delivery. You will support the organization of service priorities by verifying equipment and tool availability as well as schedule capacity, contributing to adherence to established timelines. Additionally, you will provide administrative support for area routines, maintaining up-to-date records and facilitating communication among the workshop, technicians, and customers. **Mandatory Requirements:** ------------------------------ Currently pursuing or completed undergraduate degree. **Desirable Requirements:** -------------------------- Experience with scheduling/maintenance planning in dealerships. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health Insurance (Unimed); Dental Insurance (Odontoprev); WellHub (Wellness Service); VIVA Psychology (4 free monthly sessions); Transportation Allowance; Christmas Bonus; Marriage Gift; Partnership Discounts; Profit Sharing Program. Meal Voucher; **Work Location:** ---------------------- TRACBEL AGRO GUAIRA **Working Hours:** ------------------------ 7:30 AM to 5:48 PM