Service Scheduling Assistant

Description

Job Summary: Assist in organizing and scheduling service activities, controlling technical services, recording time entries, and supporting customer communications. Key Highlights: 1. Support in organizing and scheduling services 2. Participation in basic technical service control 3. Administrative support and communication with customers **Job Description:** ---------------------- Join Tracbel Agro, a John Deere dealership! Responsible for assisting in organizing and scheduling service activities at the unit. Performs basic technical service control, monitors execution times, records service and labor entries in the system, and supports customer communications—always under the guidance of the scheduler or responsible manager. Assists in tracking performance indicators and incidents, relaying information to the technical team to ensure service quality. Supports prioritization of service requests by verifying equipment and tool availability as well as schedule capacity, contributing to adherence to established timelines. Also provides administrative support for area routines, maintaining updated records and facilitating communication among the workshop, technicians, and customers. **Essential Requirements:** ------------------------------ Currently pursuing or completed undergraduate degree **Desirable Requirements:** -------------------------- Knowledge of scheduling/maintenance planning in dealerships. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health Insurance (Unimed); Dental Insurance (Odontoprev); WellHub (Wellness service); VIVA Psychology (4 free monthly sessions); Transportation Allowance; Christmas Basket; Wedding Gift; Partnership Company Benefits; Profit and Results Sharing. Meal Voucher; **Work Location:** ---------------------- TRACBEL AGRO GUAIRA **Working Hours:** ------------------------ 7:30 AM to 5:48 PM