Perform customer service activities, develop spreadsheets, prepare reports, organize documents, and complete internal forms; assist in operational activities within your area of responsibility by sorting and archiving documents, responding to requests, and preparing information for updating systems in the company’s information network; draft letters and various documents for clients as directed by your immediate supervisor; develop plans and assist the company in resolving problems and challenges relevant to your area of responsibility, aiming to meet activity forecasts and learn about teamwork. **Responsibilities and Duties** Provide service to employees, customers, and suppliers, seeking resolution of problems and/or fulfillment of presented needs;Develop spreadsheets, prepare reports, and complete internal forms to record and/or forward presented needs and their respective solutions;Organize documents in physical or digital files to register information by subject and chronological order, complying with procedures, standards, and policies applicable to your area of responsibility;Assist in internal data collection efforts, gathering data and information as requested by your immediate supervisor, to meet the demands of your area of responsibility;Conduct low-complexity analyses, informing and/or recommending actions to your immediate supervisor;Assist in preparing simulations, performing calculations and editing texts according to the needs of your area of responsibility;Contribute to receiving, verifying, and archiving various documentation, following instructions from your immediate supervisor.Comply with policies, procedures, and standards established by the specific management system, using preventive equipment, observing regulatory norms and procedures, reporting deviations, and proposing corrective actions for unsafe acts, thereby contributing to implementing and maintaining normative, legal, and regulatory requirements governing the IMS1\.Participate in internal events / campaigns / training programs related to the IMS;Perform other tasks of similar nature and complexity, at the discretion of your supervisor.1 IMS – Integrated Management System, covering Occupational Health and Quality of Life, Occupational Safety, Environment, and Social Responsibility **Requirements and Qualifications** Minimum Education Currently enrolled in undergraduate studies, with basic knowledge of Microsoft Office and some experience in activities related to your field of responsibility. Technical Competencies (Knowledge, specializations, qualifications, certifications, registrations, and certificates) Basic understanding of the company’s products and services. Behavioral Profile (Skills and attitudes) Organizational sense, initiative, determination, attention to detail, concentration ability, proactiveness, and interpersonal skills. Adaptability, communication, customer focus, goal achievement, and teamwork complete the profile. Prior Experience (Minimum time in role or related activities) No prior experience required in this role. Teams and Hierarchical Reporting Reports to a Senior Professional or Supervisor within your area of responsibility. Specific Conditions (non-standard work schedule, adverse conditions, etc.) The incumbent works internally, occasionally moving around to obtain information/documents required to perform job duties. Environmental Risks (Health and Safety Aspects) Detailed environmental and ergonomic risks will be specified through the Risk Management Program (RMP) and the Ergonomic Analysis Report, specific to each workplace and business unit, such as: LAI – Identification of Aspects and Impacts, and LPD – Identification of Hazards and Damages. Training (Mandatory and Developmental) 1\. For members of the Emergency Brigade, Fire Fighting and First Aid courses are mandatory; 2\. For members of the Internal Accident Prevention Committee (CIPA), the “Basic CIPA Concepts” course is mandatory; 3\. For employees assigned to execute or supervise confined space work, the “NR-33 Course” is mandatory. FORM-GRH-107 PAGE 3 / 3 Date: ___/___/___ Ass. Of Employee: ________________________________ Additional Notes I. The position holder operates at an execution-oriented, operational level, assisting in carrying out tasks relevant to their activity area under continuous guidance and/or following precedents, standards, regulations, etc. Work is frequently reviewed by more experienced professionals or the area’s management. A minimum of 1 (one) month of experience in this role—or in a career-track position within the company—is required. No additional language proficiency is required to perform the duties. II. This description corresponds to the full maturity level expected of the position holder. **Additional Information** Medical Assistance Dental Assistance Gym Allowance Pharmacy Allowance Christmas Basket Life Insurance Meal Voucher Transportation Voucher #### **Transformation is part of human essence.** #### **Every evolutionary process is driven by change. Without change, there is no transformation. That’s why we act. We take pride in transforming waste daily into raw material and renewable energy.** #### **We are a Brazilian company pioneering the waste valorization process, pursuing sustainable development of society and the economy.** #### **Protecting the planet means caring for future generations!** #### **We believe in the circular relationship between people, the world, and the environment; therefore, we deliver innovation, technology, and resources to foster sustainable businesses across diverse production and consumption chains. Where others see problems, we see solutions.** #### **Where others see loss, we see potential. And where most see only the present, we see the future!**