Receptionist (Reservation Registration)

Description

Job Summary: The Receptionist/Customer Service Representative will perform check-ins/check-outs, attend to guests and event clients, manage registrations, and handle billing—all with a focus on efficiency and empathy. Key Highlights: 1. Welcoming and proactive service to guests and event clients. 2. Accurate and up-to-date management of registrations and accounts. 3. Support for other hotel departments, prioritizing the guest experience. **Occupation:** Receptionist/Customer Service Representative R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor’s degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor’s degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **02/17/2026** ### **Job Description** Perform check\-ins and check\-outs, ensuring data accuracy and courteous service; attend to guests and event clients with warmth, attentiveness, and proactivity; manage guest registrations and account entries, ensuring correct maintenance and timely updates of information; execute billing, issue invoices, and close accounts in accordance with established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and systematically; support other hotel departments as needed, ensuring seamless service delivery and prioritizing guest experience. ### **Prerequisites** Completed high school (bachelor’s degree in Tourism, Hospitality, or related fields preferred, either in progress or completed); prior customer service experience; intermediate English proficiency for conversation; proficiency in computer applications, especially Microsoft Office and typing; strong verbal and written communication skills with professional demeanor; ease in interacting with people and delivering public service; ability to work collaboratively in teams with cooperation and empathy; flexibility in working hours, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Voucher + Attendance Bonus (credited to the Meal Voucher); on-site meals; discounts at affiliated pharmacies; life insurance; partnerships with SESC and Senac; study grants; transportation allowance or fuel subsidy; Unimed health plan (available after 3 months); Uniodonto dental plan (available after 3 months). ### **Notes** Work Schedule System: 6 days on / 1 day off. Employment Type: CLT Applications for this opportunity close on **02/17/2026** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET, 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*