Description
Job Summary:
A professional to provide consultative and welcoming service, conducting prospecting, negotiation, portfolio management, and contributing to the department's growth.
Key Highlights:
1. Consultative and welcoming customer service
2. Membership portfolio management and outstanding post-sales service
3. New business development and customer relationship management
**Responsibilities:**
* Serve as the first point of contact between the customer and Clube Unir, ensuring consultative and welcoming service.
* Present our plans and benefits clearly and engagingly.
* Conduct negotiations transparently, focusing on the best solution for the member.
* Perform active prospecting, develop new business, and strengthen customer relationships.
* Manage the membership portfolio, ensuring follow-up and outstanding post\-sales service.
* Achieve targets and contribute ideas for departmental growth.
**Requirements and Qualifications**
* Completed or ongoing technical or undergraduate degree.
* Experience in customer service and public interaction.
* Strong oral and written communication skills.
* Knowledge of CRM and sales funnel.
* Ability to organize and control commercial processes.
**Responsibilities and Duties**
* Serve as the first point of contact between the customer and Clube Unir, ensuring consultative and welcoming service.
* Present our plans and benefits clearly and engagingly.
* Conduct negotiations transparently, focusing on the best solution for the member.
* Perform active prospecting, develop new business, and strengthen customer relationships.
* Manage the membership portfolio, ensuring follow-up and outstanding post\-sales service.
* Achieve targets and contribute ideas for departmental growth.
**Benefits**
Meal Allowance
Transportation Allowance
Health Insurance (shared-cost)
Dental Insurance (shared-cost)
Totalpass
Benefits Club – Exclusive discounts and advantages
Birthday Day Off
Mental, financial, social, legal, and pet care support
Telemedicine – Unlimited consultations
Pharmacy allowance / Medication discounts
Employment Type: Full-time, CLT permanent contract
Compensation: R$6\.000,00 \- R$10\.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Company-provided mobile phone
* Commercial agreements and discounts
* Meal allowance
* Food allowance
* Transportation allowance
Work Location: On-site