**ACTIVITIES:** Carry out processes related to sector schedules; Review service orders generated via the application or physical documents related to migration, removal, plan or address changes, reactivation and maintenance; Issue sales orders when necessary; Perform field technician reconciliations, verifying documents and opening protocols; Monitor service order pending issues; Manage temporary point controls; Review and track documentation pending items; Monitor reports of clients without pro rata charges. **REQUIREMENTS:** High School Diploma Intermediate-level Office Suite skills; Must reside in Volta Redonda or surrounding areas. **COMPETENCIES:** Analytical ability Organization and planning Clear and assertive communication Interpersonal relationships