Description: Position available on the SAC team. This challenge is for candidates with completed high school education, possessing a communicative, proactive, and organized profile... Join us! Responsibilities and duties Register first-contact incidents * Generate individual credits with correct information; * Process invoice exchanges. Collaborate with other departments * Accurately verify and issue protocols to ensure proper collection; * Generate reports within established deadlines and send them to responsible departments; * Notify logistics of possible product shortages; * Analyze correct information for reports; * Monitor incident resolutions to confirm closure; * Forward occurrences related to charge controls for damages, losses, or misplacements to the accounts payable department. Requirements and qualifications * Completed High School education. 2511260202401886507