**JOB DESCRIPTION / RESPONSIBILITIES** Provide customer service for electric utility clients, identify their needs, clarify questions and solve problems. Identify customer complaints, promote quick and efficient solutions, ensure security and credibility to customers. Always seek the best solution for customers within company-established rules and procedures. Meet established deadlines for resolution and operational performance indicators. Perform other related duties. **REQUIRED EDUCATION AND EXPERIENCE** Completed high school; military discharge certificate (for male candidates); good verbal and written communication skills, ability to work in a team, ease in acquiring new knowledge, proactivity and dynamism. **PRIMARY SERVICE LOCATION:** Itaguaí/RJ **Must be available to travel to Central do Brasil during training period.** **WORKING HOURS:** 8 hours/day with 1-hour break (Monday to Friday and some Saturdays) **BENEFITS** Salary: BRL 1,568.00 gross per month * Transportation allowance; * Food allowance OR meal allowance; * Health plan (optional \- monthly fee covered by the company); * Dental plan (optional); * Group life insurance; * Discounts and partnerships with educational institutions, language schools, SESC; Employment with formal work contract, all labor rights, vacation, 13th salary, FGTS. Company with 29 years of experience in the market and growth opportunities. Job type: Permanent CLT Pay: BRL 1,568.00 per month Benefits: * Medical insurance * Dental insurance * Commercial agreements and discounts * Life insurance * Food allowance * Meal allowance * Transportation allowance Education: * High School diploma (Mandatory)