Description
Job Summary:
Customer service and sales of construction materials, preparation of quotations, post-sales follow-up, sector organization, and achievement of targets.
Key Highlights:
1. Customer service with courtesy and efficiency
2. Focus on results and customer satisfaction
3. Teamwork and development of sales techniques
**Main Responsibilities:**
Provide in-person, telephone, or WhatsApp customer service with courtesy and efficiency;
Identify customer needs and recommend the most suitable products;
Prepare quotations and commercial proposals;
Sell construction materials such as cement, sand, bricks, paint, tools, plumbing, electrical supplies, etc.;
Conduct post-sales follow-up and ensure customer satisfaction;
Maintain organization and cleanliness of the sales area;
Monitor and replenish stock of displayed products;
Assist in pricing and labeling of products;
Achieve individual and collective sales targets;
Collaborate with the logistics department to ensure on-time deliveries;
Participate in product and sales technique training sessions.
**Requirements:**
**Education:** Completed high school (technical education in Building Construction or related fields is preferred).
**Experience:**
Previous sales experience, preferably in the construction materials sector.
**Desired Knowledge:**
Basic knowledge of civil construction;
Sales and negotiation techniques;
Basic computer skills (use of sales systems, quotation generation, etc.).
**Skills:**
Strong communication;
Proactivity;
Ability to work effectively in a team;
Organizational skills;
Results-oriented mindset and customer service focus.
Minimum Education Level: High School (Secondary Education)