**Responsibilities and duties** **What awaits you in your daily routine:** --------------------------------- * + Analyze network failures, diagnose causes and solutions + Corrective Maintenance on telecommunications equipment in HFC network + Perform work at heights + Ensure quality in service execution + Deliver infrastructure indicators + Ensure compliance with technical goals **Requirements and qualifications** #### **We're looking for someone who:** * Thinks and acts from the customer's perspective. Demonstrates interest and curiosity to understand customers, their behaviors and preferences to meet and exceed their expectations; * Shows a permanent commitment to learning, teaching and developing, contributing to a relaxed, respectful and collaborative environment, encouraging diversity; * Is flexible enough to move away from existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside near the Baixada Fluminense region. * + Completed Technical or Technologist degree (Electronics, Mechatronics, Electrical, Mechanical, Telecommunications, Computer Science, Networks and Information Technology). + Basic computer skills + Office suite proficiency + Must possess a valid CNH B driver's license; + Must have an up-to-date driver's license; **It is a differentiator:** ------------------ * + Flexibility in working hours, including Saturdays, Sundays and holidays + Knowledge of infrastructure indicators + Experience in corrective maintenance of HFC networks + Ability to read HFC network project plans **Additional information** **Job details** -------------------- * Functional Classification: AO5 * Directorate: LE MANUTENCAO DE REDE OTICA * Department: LE MANUTENCAO DE REDE OTICA * Job Supervisor: DOUGLAS DE AGUIAR GOMES At **Claro, people are one of our core values.** With this mindset, we constantly invest in the health care, well-being and quality of life of our employees! To ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental coverage; * Assistance for serious illnesses; * Support for dependents with disabilities; * Pharmacy benefit; * Childcare/Babysitter assistance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass) * Meu Pet Club * Agreements and partnerships; * Recognition program for years of service; * And much more! **We value an inclusive, diverse, ethical, collaborative and harmonious environment.** We do not discriminate based on gender, race, color, sexual orientation, social status or disabilities. Everyone is welcome! **Here, we have a great team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a reference in what we do, united in our purpose, which is **“Connecting for a more fun and productive life.”** We combine all technologies to create the best and most complete connectivity infrastructure in the country. We are multicampeões confirmed by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We've led portability net gains for over 5 years, reaching 1.2 million ported lines in 2022. And there's more: **we innovate** our products and services to better serve our users! That’s why today we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo and Claro Gaming), **financial services** (Claro Pay) and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness connectivity** and others. We also have a connection environment between our businesses and the innovation ecosystem: **beOn**, Claro and Embratel's innovation hub. Sustainability is a core value for Claro. **We invest in environmental, economic and social development,** always prioritizing governance, environmental responsibility, data protection and social impact. Through Instituto Claro, we connect people for a better future, combining services provided with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and build the new with us!**