Customer Service Operator (1 vacancy)

Description

Job Summary: Professional responsible for customer service and clarification of inquiries, registration of requests, opening and tracking of service tickets, resolution of complaints, and updating of records. Key Highlights: 1. Career development plan 2. Education: Completed High School (Secondary Education) 3. Contract type: Indefinite-term (CLT) * ### **Job Description** Serve customers and clarify inquiries Register requests in the system Open and track service tickets Resolve complaints Route requests to the responsible department Update records * ### **Field of Work:** Others * ### **CBO Job Title:** Active telephone customer service operator (telemarketing) * ### **Education Requirement:** Completed High School (Secondary Education) * ### **Additional Benefits** + Career development plan + Meal allowance + Transportation allowance * ### **Contract Type** Indefinite-term (CLT) * ### **Work Format:** On-site * ### **Other Information** Must the candidate be available for travel? No Is lack of experience acceptable? No Working schedule: 12x36 shift pattern Night shift Weekly working hours: 44 hours Required qualification: Driver's license category B