Description
A software company based in Criciúma, focused on the Automobile Resale segment.
We are looking for a person to join our **Customer Technical Support** team, with a willingness to learn, strong communication skills, and interest in technology and customer service.
**Responsibilities:**
* Providing telephone and ticket-based technical support to customers;
* Clarifying doubts, diagnosing and resolving issues;
* Conducting system training sessions for customers;
* Assisting customers in using platform tools.
**Requirements:**
* Strong verbal and written communication skills;
* Proficiency with technology and systems;
* Organized, proactive profile with good interpersonal skills;
* Logical and analytical reasoning;
* Experience in customer service;
* Experience in telephone-based technical support;
* Must reside in Criciúma or nearby areas.
**Advantages:**
* Experience in administrative, accounting, or finance areas;
* ERP knowledge;
* Knowledge of Finance, Sales, and Tax departments (NF\-e / NFS\-e);
* Familiarity with Google Meet and Google Calendar.
**Desired Profile:**
We seek a committed individual with quick learning ability, emotional intelligence, and a strong focus on customer service. Extensive technical experience is not required; however, professional demeanor and eagerness to learn are essential.
**Benefits:**
* Health insurance;
* Meal allowance;
* Transportation allowance.
**Working Hours:**
On-site — Monday to Friday
8:00 AM to 12:00 PM \| 1:10 PM to 6:00 PM
**Immediate hiring.**
Interested? Send your resume to: **rh@simplesveiculo.com.br**
Join our team!
Salary: R$2\.100,00 \- R$2\.800,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Workplace: On-site