* ### **Job Description** GRUPO LJ is hiring an IT technician. Provide technical support (Level 1 and 2) to users (on-site and remotely) to resolve hardware, software, network, and operating system issues. Install, configure, and maintain computers, laptops, printers, peripherals, and software. Diagnose and resolve computer network (LAN/WAN) and connectivity issues (cabling, Wi-Fi, internet). Ensure implementation of security policies, such as antivirus management and backups. Document technical procedures, support tickets, and applied solutions (using a Help Desk/Ticketing system). Manage equipment inventory and software licenses. Requirements Proven experience as an IT Technician or Technical Support Specialist. Advanced knowledge of Windows operating systems (installation, configuration, troubleshooting). Experience in hardware maintenance (assembly and repair of PCs and laptops). Solid knowledge of computer networks (TCP/IP, DHCP, DNS) and router/switch configuration. Strong interpersonal communication skills to interact with users of varying technical proficiency. Completed high school and/or technical course in Information Technology, Networking, or related fields. * ### **Field of Work:** Information Technology * ### **CBO Position Code:** IT Equipment Maintenance Technician * ### **Education Level:** Completed High School (Secondary Education) * ### **Contract Type:** Fixed-term contract * ### **Work Mode:** On-site * ### **Additional Information:** Must the candidate be available for travel? No Is lack of experience acceptable? No Working days: Monday to Friday Business hours Working hours: 44 hours per week Required qualifications: Driver’s license category B